Cisco IT Essentials Practice Test 2025 - Free Cisco IT Essentials Practice Questions and Study Guide

Question: 1 / 400

While working in a computer training room, the technician notices that one computer emits a loud clicking noise. Which device should the technician check first?

Power supply

Hard drive

When a computer emits a loud clicking noise, the most likely component causing this sound is the hard drive. This clicking sound, often referred to as the "click of death," typically indicates that the hard drive is encountering mechanical failures or issues with the read/write head.

The hard drive is a critical storage device that uses spinning disks to read and write data. If these disks are damaged or if there are problems with the actuator arm (which moves the read/write head), the resulting sounds can often be a series of clicking noises as the mechanism attempts to function but fails to do so.

In this scenario, it's essential for the technician to check the hard drive first to determine if it is failing and to decide on the appropriate steps to recover data or replace the faulty component. Other components like the power supply, RAM, or motherboard might produce different sounds or symptoms if they are malfunctioning, but in this case, focusing on the hard drive aligns with the symptoms being observed.

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RAM

Motherboard

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